For those with an interest, here are the slides from my webinar for Contact North | Contact Nord that I gave today: How to be an educational technology (warning: large download, about 32MB).
that how we do teaching matters more than what we do (“T’ain’t what you do, it’s the way that you do it”) and
that we can only understand the process if we examine the whole complex assembly of teaching (very much including the technique of all who contribute to it, including learners, textbooks, and room designers) not just the individual parts.
Along the way I had a few other things to say about why that must be the case, the nature of teaching, the nature of collective cognition, and some of the profound consequences of seeing the world this way. I had fun persuading ChatGPT to illustrate the slides in a style that was not that of Richard Scarry (ChatGPT would not do that, for copyright reasons) but that was reminiscent of it, so there are lots of cute animals doing stuff with technologies on the slides.
I rushed and rambled, I sang, I fumbled and stumbled, but I think it sparked some interest and critical thinking. Even if it didn’t, some learning happened, and that is always a good thing. The conversations in the chat went too fast for me to follow but I think there were some good ones. If nothing else, though I was very nervous, I had fun, and it was lovely to notice a fair number of friends, colleagues, and even the odd relative among the audience. Thank you all who were there, and thank you anyone who catches the recording later.
This is an announcement for an event I’ll be facilitating as part of TeachOnline’s excellent ongoing series of webinars. In it I will be discussing some of the key ideas of my open book, How Education Works, and exploring what they imply about how we should teach and, more broadly, how we should design systems of education. It will be fun. It will be educational. There may be music.
Here are the slides from a talk I gave earlier today, hosted by George Siemens and his fine team of people at Human Systems. Terry Anderson helped me to put the slides together, and offered some great insights and commentary after the presentation but I am largely to blame for the presentation itself. Our brief was to talk about sets, nets and groups, the theme of our last book Teaching Crowds: learning and social media and much of our work together since 2007 but, as I was the one presenting, I bent it a little towards generative AI and my own intertwingled perspective on technologies and collective cognition, which is most fully developed (so far) in my most recent book, How Education Works: Teaching, Technology, and Technique. If you’re not familiar with our model of sets, nets, groups and collectives, there’s a brief overview on the Teaching Crowds website. It’s a little long in the tooth but I think it is still useful and will help to frame what follows.
A recreation of the famous New Yorker cartoon, “On the Internet no one knows you are a dog” – but it is a robot dog
The key new insight that appears for the first time in this presentation is that, rather than being a fundamental social form in their own right, groups consist of technological processes that make use of and help to engender/give shape to the more fundamental forms of nets and sets. At least, I think they do: I need to think and talk some more about this, at least with Terry, and work it up into a paper, but I haven’t yet thought through all the repercussions. Even back when we wrote the book I always thought of groups as technologically mediated entities but it was only when writing these slides in the light of my more recent thinking on technology that I paid much attention to the phenomena that they actually orchestrate in order to achieve their ends. Although there are non-technological prototypes – notably in the form of families – these are emergent rather than designed. The phenomena that intentional groups primarily orchestrate are those of networks and sets, which are simply configurations of humans and their relationships with one another. Modern groups – in a learning context, classes, cohorts, tutorial groups, seminar groups, and so on – are designed to fulfill more specific purposes than their natural prototypes, and they are made possible by technological inventions such as rules, roles, decision-making processes, and structural hierarchies. Essentially, the group is a purpose-driven technological overlay on top of more basic social forms. It seems natural, much as language seems natural, because it is so basic and fundamental to our existence and how everything else works in human societies, but it is an invention (or many inventions, in fact) as much as wheels and silicon chips.
Groups are among the oldest and most highly evolved of human technologies and they are incredibly important for learning, but they have a number of inherent flaws and trade-offs/Faustian bargains, notably in their effects on individual freedoms, in scalability (mainly achieved through hierarchies), in sometimes unhealthy power dynamics, and in limitations they place on roles individuals play in learning. Modern digital technologies can help to scale them a little further and refine or reify some of the rules and roles, but the basic flaws remain. However, modern digital technologies also offer other ways of enabling sets and networks of people to support one another’s learning, from blogs and mailing lists to purpose-built social networking systems, from Wikipedia and Academia.edu to Quora, in ways that can (optionally) integrate with and utilize groups but that differ in significant ways, such as in removing hierarchies, structuring through behaviour (collectives) and filtering or otherwise mediating messages. With some exceptions, however, the purposes of large-scale systems of this nature (which would provide an ideal set of phenomena to exploit) are not usually driven by a need for learning, but by a need to gain attention and profit. Facebook, Instagram, LinkedIn, X, and others of their ilk have vast networks to draw on but few mechanisms that support learning and limited checks and balances for reliability or quality when it does occur (which of course it does). Most of their algorithmic power is devoted to driving engagement, and the content and purpose of that engagement only matters insofar as it drives further engagement. Up to a point, trolls are good for them, which is seldom if ever true for learning systems. Some – Wikipedia, the Khan Academy, Slashdot, Stack Exchange, Quora, some SubReddits, and so on – achieve both engagement and intentional support for learning. However, they remain works in progress in the latter regard, being prone to a host of ills from filter bubbles and echo chambers to context collapse and the Matthew Effect, not to mention intentional harm by bad actors. I’ve been exploring this space for approaching 30 years now, but there remains almost as much scope for further research and development in this area as there was when I began. Though progress has been made, we have yet to figure out the right rules and structures to deal with a great many problems, and it is increasingly difficult to slot the products of our research into an increasingly bland, corporate online space dominated by a shrinking number of bland, centralized learning management systems that continue to refine their automation of group processes and structures and, increasingly, to ignore the sets and networks on which they rely.
With that in mind, I see big potential benefits for generative AIs – the ultimate collectives – as supporters and enablers for crowds of people learning together. Generative AI provides us with the means to play with structures and adapt in hitherto impossible ways, because the algorithms that drive their adaptations are indefinitely flexible, the reified activities that form them are vast, and the people that participate in them play an active role in adjusting and forming their algorithms (not the underpinning neural nets but the emergent configurations they take). These are significant differences from traditional collectives, that tend to have one purpose and algorithm (typically complex but deterministic), such as returning search results or engaging network interactions. I also see a great many potential risks, of which I have written fairly extensively of late, most notably in playing soft orchestral roles in the assembly that replace the need for humans to learn to play them. We tread a fine line between learning utopia and learning dystopia, especially if we try to overlay them on top of educational systems that are driven by credentials. Credentials used to signify a vast range of tacit knowledge and skills that were never measured, and (notwithstanding a long tradition of cheating) that was fine as long as nothing else could create those signals, because they were serviceable proxies. If you could pass the test or assignment, it meant that you had gone through the process and learned a lot more than what was tested. This has been eroded for some time, abetted by social media like Course Hero or Chegg that remain quite effective ways of bypassing the process for those willing to pay a nominal sum and accept the risk. Now that generative AI can do the same at considerably lower cost, with greater reliability, and lower risk, without having gone through the process, they no longer make good signifiers and, anyway (playing Devil’s advocate), it remains unclear to what extent those soft, tacit skills are needed now that generative AIs can achieve them so well. I am much encouraged by the existence of George’s Paul LeBlanc’s lab initiative, the fact that George is the headliner chief scientist for it, its intent to enable human-centred learning in an age of AI, and its aspiration to reinvent education to fit. We need such endeavours. I hope they will do some great things.
Learning outcomes do have their uses. They are very useful tools when designing learning activities, courses, and programs. Done well, they help guide and manage the process, and they are especially helpful in teams as a way to share intentions and establish boundaries, which can also be handy when thinking about how they fit into a broader program of study, or how they mesh with other learning activities elsewhere. They can perform a useful role in assessment. I find them especially valuable when I’m called upon to provide a credential because, rather than giving marks to assignments that I force students to do, I can give marks for learning outcomes, thereby allowing students to select their own evidence of having met them. It’s a great way to encourage participation in a learning community without the appallingly controlling, inauthentic, but widespread practice of giving marks for discussion contributions because such contributions can be very good evidence of learning, but there are other ways to provide it. It also makes it very easy to demonstrate to others that course outcomes have been met, it makes it easy for students to understand the marks they received, it helps to avoid over-assessment and, especially if students are involved in creating or weighting the outcomes themselves, it empowers them to take control of the assessment process. Coming up with the evidence is also a great reflective exercise in itself, and a chance to spot any gaps before it makes a difference to the marks. Learning outcomes can also help teachers as part of how they evaluate the success of an educational intervention, though it is better to harvest outcomes than to just measure achievement of ones that are pre-specified because, if teaching is successful, students always learn more than what we require them to learn. However, they should never be used in a managerial process as objective, measurable ways of monitoring performance because that is simply not what they do.
They can have some limited value for students when initially choosing a learning activity, course, or program, or (with care and support) for evaluating their own success. However, they should seldom if ever be the first things students see because you could hardly be more boring or controlling than to start with “at the end of this course you will …”. And they should seldom if ever be used to constrain or hobble teaching or learning because, as Young’s article makes beautifully clear, learning is an adventure into the unknown that should be full of surprises, for learners and for teachers. That said, there are a few kinds of learning outcome (that I have been thinking about including in my own courses for many years but have yet to work up the nerve to implement) that might be exceptions. For example…
At the end of this course a successful student will be able to:
feel a sense of wonder and excitement about [subject];
feel a passionate need to learn more about [subject];
teach their teacher about [subject];
enthusiastically take the course again and learn something completely different the second time around;
learn better;
do something in [subject] that no one has ever done before;
use what they have learned to make the world a better place;
explain [subject] to their teacher’s grandmother in a way that she would finally understand;
laugh uncontrollably at a joke that only experts in the field would get;
tell an original good joke that only experts in the field would get and that would make them laugh;
at a dinner party, even when slightly tipsy, convince an expert in the field that they are more of an expert;
design and deliver a better course than this on [subject].
How does the order of questions in a test affects how well students do?
The answer is “significantly.”
The post points to a paywalled study that shows, fairly conclusively, that starting with simpler questions in a typical academic quiz (on average) improves the overall results and, in particular, the chances of getting to the end of a quiz at all. The study includes both an experimental field study using a low-stakes quiz, and a large-scale correlational study using a PISA dataset. Some of the effect sizes are quite large: about a 50% increase in non-completions for the hard-to-easy condition compared with the easy-to-hard condition, and a about a 25% increase in time on task for the easy-to-hard condition, suggesting students stick at it more when they have gained confidence earlier on. The increase in marks for the easy-to-hard condition compared with the hard-to easy condition is more modest when non-completions are excluded, but enough to make the difference between a pass and a fail for many students.
I kind-of knew this already but would not have expected it to make such a big difference. It is a good reminder that, of course, objective tests are not objective. A quiz is a kind of interactive story with a very definite beginning, middle, and end, and it makes a big difference which parts of the story happen when, especially the beginning. Quizzes are like all kinds of learning experience: scaffolding helps, confidence matters, and motivation is central. You can definitely put someone off reading a story if it has a bad first paragraph. Attitude makes all the difference in the world, which is one very good reason that such tests, and written exams in general, are so unfair and weak at discriminating capability, and why I have always done unreasonably well in such things: I generally relish the challenge. The authors reckon that adaptive quizzes might be one answer, and would especially benefit weaker students by ramping up the difficulty slowly, but warn that they may make things worse for more competent students who would experience the more difficult questions sooner. That resonates with my experience, too.
I don’t give marks for quizzes in any of my own courses and I allow students to try them as often as they wish but, even so, I have probably caused motivational harm by randomizing formative questions. I’m going to stop doing that in future. Designated teachers are never the sole authors of any educational story but, whenever they exert control, their contributions can certainly matter, at small scales and large. I wonder, how many people have had their whole lives changed for the worse by a bad opening line?
UPDATE: the video of my talk is now available at https://www.youtube.com/watch?v=ji0jjifFXTs (slides and audio only) …
These are the slides from my opening keynote at SITE ‘24 today, at Planet Hollywood in Las Vegas. The talk was based closely on some of the main ideas in How Education Works. I’d written an over-ambitious abstract promising answers to many questions and concerns, that I did just about cover but far too broadly. For counter balance, therefore, I tried to keep the focus on a single message – t’aint what you do, it’s the way that you do it (which is the epigraph for the book) – and, because it was Vegas, I felt that I had to do a show, so I ended the session with a short ukulele version of the song of that name. I had fun, and a few people tried to sing along. The keynote conversation that followed was most enjoyable – wonderful people with wonderful ideas, and the hour allotted to it gave us time to explore all of them.
Here is that bloated abstract:
Abstract: All of us are learning technologists, teaching others through the use of technologies, be they language, white boards, and pencils or computers, apps, and networks. We are all part of a vast, technology-mediated cognitive web in which a cast of millions – in formal education including teachers such as textbook authors, media producers, architects, software designers, system administrators, and, above all, learners themselves – co-participates in creating an endless, richly entwined tapestry of learning. This tapestry spreads far beyond formal acts of teaching, far back in time, and far into the future, weaving in and helping to form not just the learning of individuals but the collective intelligence of the whole human race. Everyone’s learning journey both differs from and is intertwingled with that of everyone else. Education is an overwhelmingly complex and unpredictable technological system in which coarse patterns and average effects can be found but, except in the most rigid, invariant, minor details, of which individual predictions cannot be accurately made. No learner is average, and outcomes are always greater than what is intended. The beat of a butterfly’s wing in Timbuktu can radically affect the experience of a learner in Toronto. A slight variation in tone of voice can make all the difference between a life-transforming learning experience and a lifelong aversion to a subject. Beautifully crafted, research-informed teaching methods can be completely ineffective, while poor teaching, or even the absence of it, can result in profoundly affective learning. For all our efforts to understand and control it, education as a technological process is far closer to art than to engineering. What we do is usually far less significant than the idiosyncratic way that we do it, and how much we care for the subject, our students, and our craft is often far more important than the pedagogical methods we use. In this talk I will discuss what all of this implies for how we should teach, for how we understand teaching, and for how we research the massively intertwingled processes and tools of teaching. Along the way I will explain why there is no significant difference between measured outcomes of online or in-person learning, the futility of teaching to learning styles, the reason for the 2-sigma advantage of personal tuition, the surprising commonalities between behaviourist, cognitivist, constructivist models of learning and teaching, the nature of literacies, and the failure of reductive research methods in education. It will be fun
Here is a paper from the Asia-Pacific Journal of Teacher Education by my friend Gerald Ardito and me that presents a slightly different way of thinking about teaching and learning. We adopt a broadly complexivist stance that sees environments not as a backdrop to learning but as a rich network of dynamic, interwingled relationships between the various parts (including parts played by people), mediated through technologies, enabling and enabled by autonomy. The model that we develop knits together a smorgasbord of theories and models, including Self-Determination Theory (SDT), Connectivism, an assortment of complexity theories, the extended version of Paulsen’s model of cooperative freedoms developed by me and Terry Anderson, Garrison & Baynton’s model of autonomy, and my own coparticipation theory, wrapping up with a bit of social network analysis of a couple of Gerald’s courses that puts it all into perspective. From Gerald’s initial draft the paper took years of very sporadic development and went through many iterations. It seemed to take forever, but we had fun writing it. Looking afresh at the finished article, I think the diagrams might have been clearer, we might have done more to join all the dots, and we might have expressed the ideas a bit less wordily, but I am mostly pleased with the way it turned out, and I am glad to see it finally published. The good bits are all Gerald’s, but I am personally most pleased with the consolidated model of autonomy visualized in figure 4, that connects my own & Terry Anderson’s cooperative freedoms, Garrison & Baynton’s model of autonomy, and SDT.
Reference:
Gerald Ardito & Jon Dron(2024)The emergence of autonomy in intertwingled learning environments: a model of teaching and learning,Asia-Pacific Journal of Teacher Education,DOI: 10.1080/1359866X.2024.2325746
These are the slides that I used for my talk with a delightful group of educational leadership students from TAMK University of Applied Sciences in Tampere, Finland at (for me) a somewhat ungodly hour Wednesday night/Thursday morning after a long day. If you were in attendance, sorry for any bleariness on my part. If not, or if you just want to re-live the moment, here is the video of the session (thanks Mark!)
The brief that I was given was to talk about what generative AI means for education and, if you have been following any of my reflections on this topic then you’ll already have a pretty good idea of what kinds of issues I raised about that. My real agenda, though, was not so much to talk about generative AI as to reflect on the nature and roles of education and educational systems because, like all technologies, the technology that matters in any given situation is the enacted whole rather than any of its assembled parts. My concerns about uses of generative AI in education are not due to inherent issues with generative AIs (plentiful though those may be) but to inherent issues with educational systems that come to the fore when you mash the two together at a grand scale.
The crux of this argument is that, as long as we think of the central purposes of education as being the attainment of measurable learning outcomes or the achievement of credentials, especially if the focus is on training people for a hypothetical workplace, the long-term societal effects of inserting generative AIs into the teaching process are likely to be dystopian. That’s where Robert McNamara comes into the picture. The McNamara Fallacy is what happens when you pick an aspect of a system to measure, usually because it is easy, and then you use that measure to define success, choosing to ignore or to treat as irrelevant anything that cannot be measured. It gets its name from Robert McNamara, US Secretary of Defense during the Vietnam war, who famously measured who was winning by body count, which is probably among the main reasons that the US lost the war.
My concern is that measurable learning outcomes (and still less the credentials that signify having achieved them) are not the ends that matter most. They are, more, means to achieve far more complex, situated, personal and social ends that lead to happy, safe, productive societies and richer lives for those within them. While it does play an important role in developing skills and knowledge, education is thus more fundamentally concerned with developing values, attitudes, ways of thinking, ways of seeing, ways of relating to others, ways of understanding and knowing what matters to ourselves and others, and finding how we fit into the social, cultural, technological, and physical worlds that we inhabit. These critical social, cultural, technological, and personal roles have always been implicit in our educational systems but, at least in in-person institutions, it seldom needs to be made explicit because it is inherent in the structures and processes that have evolved over many centuries to meet this need. This is why naive attempts to simply replicate the in-person learning experience online usually fail: they replicate the intentional teaching activities but neglect to cater for the vast amounts of learning that occur simply due to being in a space with other people, and all that emerges as a result of that. It is for much the same reasons that simply inserting generative AI into existing educational structures and systems is so dangerous.
If we choose to measure the success or failure of an educational system by the extent to which learners achieve explicit learning outcomes and credentials, then the case for using generative AIs to teach is extremely compelling. Already, they are far more knowledgeable, far more patient, far more objective, far better able to adapt their teaching to support individual student learning, and far, far cheaper than human teachers. They will get better. Much better. As long as we focus only on the easily measurable outcomes and the extrinsic targets, simple economics combined with their measurably greater effectiveness means that generative AIs will increasingly replace teachers in the majority of teaching roles. That would not be so bad – as Arthur C. Clarke observed, any teacher that can be replaced by a machine should be – were it not for all the other more important roles that education plays, and that it will continue to play, except that now we will be learning those ways of being human from things that are not human and that, in more or less subtle ways, do not behave like humans. If this occurs at scale – as it is bound to do – the consequences for future generations may not be great. And, for the most part, the AIs will be better able to achieve those learning outcomes themselves – what is distinctive about them is that they are, like us, tool users, not simply tools – so why bother teaching fallible, inconsistent, unreliable humans to achieve them? In fact, why bother with humans at all? There are, almost certainly, already large numbers of instances in which at least part of the teaching process is generated by an AI and where generative AIs are used by students to create work that is assessed by AIs.
It doesn’t have to be this way. We can choose to recognize the more important roles of our educational systems and redesign them accordingly, as many educational thinkers have been recommending for considerably more than a century. I provide a few thoughts on that in the last few slides that are far from revolutionary but that’s really the point: we don’t need much novel thinking about how to accommodate generative AI into our existing systems. We just need to make those systems work the way we have known they should work for a very long time.
Here are the slides from my presentation at AU’s Lunch ‘n’ Learn session today. The presentation itself took 20 minutes and was followed by a wonderfully lively and thoughtful conversation for another 40 minutes, though it was only scheduled for half an hour. Thanks to all who attended for a very enjoyable discussion!
The arguments made in this were mostly derived from my recent paper on the subject (Dron, J. (2023). The Human Nature of Generative AIs and the Technological Nature of Humanity: Implications for Education. Digital, 3(4), 319–335. https://doi.org/10.3390/digital3040020) but, despite the title, my point was not to reject the use of generative AIs at all. The central message I was hoping to get across was a simpler and more important one: to encourage attendees to think about what education is for, and what we would like it to be. As the slides suggest, I believe that is only partially to do with the objectives and outcomes we set out to achieve, that it is nothing much at all to do with the products of the system such as grades and credentials, and that focus on those mechanical aspects of the system often creates obstacles to the achievement of it. Beyond those easily measured things, education is about the values, beliefs, attitudes, relationships, and development of humans and their societies. It’s about ways of being, not just capacity to do stuff. It’s about developing humans, not (just) developing skills. My hope is that the disruptions caused by generative AIs are encouraging us to think like the Amish, and to place greater value on the things we cannot measure. These are good conversations to have.
Hard copies and e-book versions of How Education Works are now available, and they are starting to turn up in bookstores. The recommended retail price is CAD$40 but Amazon is selling the Kindle version for a bit less.
Here are a few outlets that are selling it (or order it from your local independent bookstore!):
The publishers see this as mainly targeted at professional teachers and educational researchers, but those are far from the only audiences I had in mind as I was writing it. Apart from anything else, one of the central claims of the book is that literally everyone is a teacher. But it’s as much a book about the nature of technology as it is about education, and as much about the nature of knowledge as it is about how that knowledge is acquired. If you’re interested in how we come to know stuff, how technologies work, or how to think about what makes us (individually and collectively) smart, there’s something in the book for you. It’s a work of philosophy as much as it is a book of practical advice, and it’s about a way of thinking and being at least as much as it is about the formal practice of education. That said, it certainly does contain some ideas and recommendations that do have practical value for educators and educational researchers. There’s just more to it than that.
I cannot begin to express how pleased I am that, after more than 10 years of intermittent work, I finally have the finished article in my hands. I hope you get a chance to read it, in whatever format works for you! I’ll end this post with a quote, that happens to be the final paragraph of the book…
“If this book has helped you, however slightly, to think about what you know and how you have come to know it a little differently, then it has been a successful learning technology. In fact, even if you hold to all of your previous beliefs and this book has challenged you to defend them, then it has worked just fine too. Even if you disagreed with or misunderstood everything that I said, and even if you disliked the way that I presented it, it might still have been an effective learning technology, even though the learning that I hoped for did not come about. But I am not the one who matters the most here. This is layer upon layer of technology, and in some sense, for some technology, it has done what that technology should do. The book has conveyed words that, even if not understood as I intended them to be, even if not accepted, even if rabidly disagreed with, have done something for your learning. You are a different person now from the person you were when you started reading this book because everything that we do changes us. I do not know how it has changed you, but your mind is not the same as it was before, and ultimately the collectives in which you participate will not be the same either. The technology of print production, a spoken word, a pattern of pixels on a screen, or dots on a braille reader has, I hope, enabled you, at least on occasion, to think, criticize, acknowledge, recognize, synthesize, and react in ways that might have some value in consolidating or extending or even changing what you already know. As a result of bits and bytes flowing over an ether from my fingertips to whatever this page might be to you, knowledge (however obscure or counter to my intentions) has been created in the world, and learning has happened. For all the complexities and issues that emerge from that simple fact, one thing is absolutely certain: this is good.”
For those with an interest, here are the slides from my webinar for Contact North | Contact Nord that I gave today: How to be an educational technology (warning: large download, about 32MB).
